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ZUGU Case EU

7-14 days after we receive your return.&#xA0; Refunds will be issued to the original payment method. Shipping costs are non-refundable, except in cases of defective, damaged, or incorrect items.

7-14 days after we receive your return. Refunds will be issued to the original payment method. Shipping costs are non-refundable, except in cases of defective, damaged, or incorrect items.

When can I receive my refund?

Return & Warranty Replacement

Can I modify or cancel the order?

My promotion code isn't working

Questions about Amazon orders

Where can I receive an invoice?

If I purchase for a company, can I ask for the tax reduction?

My item is damaged/missing

How do I update the billing information?

Orders & Payment

30-day General Return Policy

My product is damaged and I would like a replacement

What is ZUGU Case warranty policy?

Which countries do you ship to?

Shipping Rates & Delivery Options

Delivery time

I want to change my shipping address

What should I do if the tracking URL says it was delivered but was actually not?

How can I return my package if there's no FedEx drop off point near me?

Can I return my item with a courier other than the options you offer?

Shipping & Tracking

When can I receive my refund?Updated 19 days ago