Find answers to your questions about shipping & tracking on ZUGU Case EU Help Center page.
You can place orders from the following countries in our EU webshop at the moment:Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, Germany, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Port
✔ Free Standard Shipping for all orders over €75.00 / £65.00 (incl. VAT). ✔ Flat-Rate Standard Shipping of €7.50 / £6.50 for orders under €75.00 / £65.00. ✔ Express Delivery – FedEx Next Business Day (except Croatia, max 2 business days) available fo
(Note: Delivery times apply to mainland destinations only.). Standard Delivery: All European countries – 3 business days from the conclusion of the contract. Spain: Up to 5 business days. Express Delivery: Next business day (except Croatia, max 2 bus
No problem! If you haven’t received a shipping confirmation yet, please contact us at [email protected] as soon as possible, and we’ll assist you with updating the address. If your order has already been shipped, you can directly initiate a change wi
In this case, we kindly suggest you firstly check with your neighbours if the package has been sent to them. If you still can not locate your package, please contact [email protected] as soon as possible, so we can initiate an investigation with our c
FedEx offers a collection service to pick up your return at your preferred location. You can download the pre-paid label and schedule a pickup service via your local fedex website: FedEx | Pickup Collection.
Yes, you can use a courier of your choice for the return. However, please note:. You will need to arrange the return yourself. ZUGU Case EU & UK will not reimburse the shipping costs or any extra cost. ZUGU Case EU & UK will not be liable for any pro